Information Technology Division

 

Application & Technical Support

The ITD is organized into to functional groups, Application Support Bureau (ASB) and Technical Support Bureau (TSB)

 
These bureaus provide critical infrastructure support to the following law enforcement databases: New Mexico Law Enforcement Telecommunications Systems (NLETS), the Federal Bureau of Investigations (FBI) National Criminal Information System (NCIC), New Mexico Law Enforcement Telecommunications System (NMLETS), Law Enforcement Message System (LEMS), Computer Aided Dispatch (CAD), Criminal Justice Information System (CJIS), Concealed Carry Weapons (CCW), Automated Fingerprint Identification System (AFIS), New Mexico Sex Offender, Crimelab database (BEAST), Gang member Identification (Gangnet) and Maximus for fleet maintenance, to name a few.

Application Support Bureau

Application Support Bureau (ASB) – Focused on the mission critical DPS systems NMLETS and CJIS, the bureau provides software application development and support to DPS users and NM law enforcement agencies.

The Criminal Justice Information System (CJIS) is a federal and state web-based repository of criminal information made available to all NM law enforcement and criminal justice agencies. This information is disseminated via NMLETS, a message-switching network that links local, state, and federal agencies together to provide the exchange of criminal justice and public safety-related information interstate.

New Mexico Law Enforcement Telecommunication Systems (NMLETS) facilitates communication and queries to state and international agencies for criminal history information. This includes:

  • The Federal Bureau of Investigations (FBI)
  • National Crime Information Center (NCIC)
  • New Mexico Crime Information Center (NMCIC) where local (New Mexico) wants and warrants are held
  • Interstate Identification Index (III) which contains criminal profiles and dispositions
  • Access to the New Mexico Motor Vehicle Division (MVD) information.

Technical Support Bureau

Technical Support Bureau (TSB) administers and maintains the computing environment for DPS. The computing environment consists of an array of servers, PCs, storage devices, network switches, routers and cabling infrastructure interconnected via a Wide Area Network (WAN) across the state to enable the exchange of information and retrieval of critical criminal justice information. This consists of all Local Law Enforcement and Criminal Justice Agency Programs within the State of New Mexico including: 605 State Police, 147 Motor Transportation Division officers, 41 Special Investigations Division officers, providing technical assistance to 1,300 DPS employees, 180 law enforcement agencies throughout the state.

TSB provides computer support to about 3,000 users in the form of user’s shares, access to e-mail at the New Mexico General Services Department (GSD), Internet access, and applications.